Introducing:
The 90-Day Employee Training Sprint
Our signature program for helping mission-driven teams document their most essential business processes so they can scale!
“We were overwhelmed with the idea of documenting our business. After that first call, there was a lot of work in front of us but we knew there was there was a plan and someone who was going to help us get there. It didn’t hurt that your team was wonderful to work with!
Now, through this program, I feel like we can do this on our own. The next time a process needs to be documented, our team knows how to break it down and manage it.”
You’re a mission-driven CEO on the cusp of major growth, buuuuut… it’s not all roses:
The way you train people in your frequently-trained positions is kind of a cluster, and it takes forever to get a new-hire to be productive.
You’ve tried downloading Trainual or writing your own SOPs, but the whole process made you feel like a failure.
New-hire training takes your best people out of the game for weeks at a time. (And who even knows if they’re getting the right information from this so-called “training”).
Everyone’s getting different information about company culture and “how we do things around here.”
You have dreams of scaling your business to serve more clients, but your entire business model is basically inside the heads of a few superstar team members.
And even if you did manage to scale, there’s no way you could maintain the high quality of service your clients have come to trust, and dammit, you will NOT compromise your clients’ experience!
When you think about your growth goals and all the people you need to hire to get there, you know it’s simply impossible until you get this documentation thing handled.
And so you feel stuck. And maybe even a little sad.
Don’t worry, there’s a better way. Imagine If…
Every time you hired a new employee, you and your team barely had to think about what to do to bring them on board.
Training new-hires was a no-brainer - ensuring rapid productivity.
Every new team member felt cared for and like they’d just joined a really special organization.
You had a repeatable system for how you keep your business documentation and training up-to-date.
Everyone on your team shared your clear vision for the company and culture you want to create (And exactly how they fit in!).
Everyone on your team knew what success looked like for their position and exactly which tasks they owned.
Your business processes no longer feel “accidental.”
You had a way to actually know your training worked every single time.
You had the confidence to bring on a ton of new clients because you finally had clearly-documented processes and training so everyone is on the same page!
Welcome to the 90-Day Employee Training Sprint
Our signature program for helping mission-driven teams document their most essential business processes so they can scale!
Building an incredible service with incredible people is, unfortunately, only half the battle when it comes to scaling.
What happens when that key team member gets sick? Or when you get an amazing opportunity to bring on a boatload of new clients or open a new location but you have to train SO MANY PEOPLE... like, yesterday?
That’s why we’ve built a proven 3-month business documentation program that will guide your team to get huge, quick wins on the critical project of documenting your business while also TEACHING THEM HOW TO KEEP DOING IT.
You can’t do this TO your team, guys. You’ve got to give them ownership, teach them how, and then get out of their way. We have a perfect framework for doing this.
What do you get?
The truth is, it's basically impossible to give you a "number of SOPs" that we’ll document together, because every business is different when it comes to how detailed they need their training content to be, how complex and/or technical their subject matter is, and how much bandwidth their team has to actually get this work done.
The great thing about working with The Process Mavens is that we’ll help you assess your unique needs and come up with a clear, actionable plan for getting “Version 1” of your Business Playbook complete. (AND we’ll create some glorious tension through our proven process to make sure this super-not-urgent task actually gets done!)
That said, most clients are able to to document the key processes and training for 2-3 of their Frequently-Hired-Positions during our three-month program.
In addition, every client will get:
An Accountability Chart - so every team member is clear on how everyone fits into the organization.
Core Service Process Maps - so everyone knows how your main service(s) are delivered from beginning to end.
Trainual Setup and Training - so your Trainual account will be set up the right way the first time and your team will be equipped to keep it running!
New-Hire Orientation Content - so new team members know all about the organization they’re joining, including company history, mission, vision, core values, competitive analysis and more!
Employee Bios - so new team members can get to know their team from day 1!
Job Descriptions for Frequently-Hired-Positions - so new-hires know what’s expected of them and what success looks like!
Work Instructions - so your team knows exactly how to complete their most important tasks.
At least 1 Quiz per Trainual Subject - to assess learning along the way.
On-the-job Training Checklists - so trainers can assess whether new-hires ACTUALLY know what they’re doing before they’re on their own.
So how does it work?
In our 90-Day collaborative sprint, we’ll assign your team specific content they need to send us. We’ll teach them how to send us digestible videos to explain each of those assigned processes, and then we do the heavy lifting to create your documentation in Trainual, including building quizzes and on-the-job assessments so you can be sure learning actually happens!
But the best part is by going through this program, your team will learn how to do this work for the long-run while they work alongside our team of Process Mavens. Because your business is ever-changing and the task of documentation is never really complete. You need a team who can keep your training content up-to-date!
After we’ve finished our 3-month sprint, you can take your team’s newfound documentation superpowers and go it alone OR we can continue to support you in keeping things up to date!
If this sounds like EXACTLY what your team needs to actually be able to scale, book a free call to see if you’re a fit for our program!
“Tamara and her team went beyond just helping us with navigating Trainual. We felt overwhelmed by the thought of trying to put what was in our heads into a training manual. We had no idea how to do that or where to start. Tamara’s amazing process made it so much easier!
First, she helped us map out the outline of the content. Spending time here was the key. She helped our team lay out a well-thought-out plan for training that actually made sense.
She also helped us figure out what kind of learning checks to put in and where. Using Trainual alone without Tamara and her team would not have been nearly as effective and we probably would have given up.
Tamara and her team have a magical talent of taking what’s in your head and creating a tangible result. I don’t know how they do it! Now we have THREE training manuals for our programs plus a “New Employee On-boarding” process thanks to Tamara and her team. I wish I could give them 10 stars!!”