You know you should do it.
You know how much better your life will be when it’s done.
But somehow, you can never quite muster your team’s time and focus to finally document your company’s processes and create a Business Playbook and get clear on what a new hire needs to know and do. I often hear my clients lament that even though they know how important this project is for their business, it’s just never quite been urgent enough to tackle.
Remember Eisenhower?
And his Matrix? It’s that pesky chart that helps you categorize the tasks and projects you need to complete based on their urgency and importance. The idea is that if a task falls into Quadrant 1 (Urgent AND Important), you should do it first. If it falls into Quadrant 2 (Not Urgent, but Important), you should schedule it as a priority to get done. If it falls into Quadrant 3 (Urgent, but not Important), you should delegate it, and if it falls into Quadrant 4 (Not Urgent NOR Important) you should get rid of it altogether.
It’s a useful way of getting some clarity on which projects really need to get tackled in a given quarter, month, or week. The problem is that sometimes projects that seem non-urgent actually are.
FACT: For businesses that hire frequently, developing a consistent and easy-to-deliver training program is more urgent than you think.
You could keep putting off building your training program, thinking about it as a nice-to-have. But think about the hundreds (or thousands!) of dollars flying out your office window every single time you haphazardly train a new employee. Costs like…
The time your A-Players have to spend reinventing the wheel – figuring out yet again what to train the new employee on, putting together the training materials, and delivering face-to-face training. (Time they could spend on generating revenue, improving processes,, or delighting your clients!)
The extra days you’re paying your new hires to be “trainees” instead of contributing members of the team.
The potentially expensive mistakes your new hires may make as a result of not having been trained to do it the “right way.”
When you add up all those dollars, over and over again, you can see how important it is to document your business. And the more new team members you onboard every month, the more urgent this becomes.
It’s not easy to stay focused on projects that seem non-urgent, but just keep thinking about those dollars flying out your window. That’s real.
Lucky for you, documenting your business doesn’t have to be as painful as you might think! We’ve built an awesome 90-day program to help fast-growing, mission-led businesses do this work. Complete our survey to see if you’re a good fit for the program.