I have the best clients…fangirling during my panel at Trainual’s Insider’s Summit! 🎉
I love Trainual.
There. I said it.
If you don’t know what Trainual is, well, get ready to be gushed at because it’s one of the best business software tools around AND one of the best companies I’ve ever had the pleasure of working with. In short, Trainual is an online tool to help businesses “get their business out of their brains” and document every process and policy so they can onboard, train and scale faster. (Check out my sweet affiliate link below, if that sounds like something you’re interested in.)
And it has been an AMAZING week to be a Trainual Certified Consultant (We help clients document their businesses in Trainual!), because I had a front-row seat to watching the team put together the best 2-day virtual event I’ve ever seen. From the care and attention to detail that went into every planning email and marketing message, to rolling out incredible new features that address core business problems, to the brilliant and generous business leaders who shared their wisdom about running a business, to the A-List guests like Gary Vee and Shaq. I’m just so proud to be even mildly associated with this organization.
But the awesomeness of Trainual goes way beyond their impactful live events and it’s about time you know about it.
And so, without further ado, here are five reasons I love Trainual (There are way more than this, but you gotta stop somewhere.):
Five Reasons I Love Using Trainual to Document My Clients’ Businesses
#5 - It’s SO Simple
I’ve built online courses in “Learning Management Systems” for more than a decade and they are often VERY complicated to use, because you need to understand instructional design and assessment best practices to really get the most out of all the bells and whistles. And while this is fantastic when you ARE an instructional designer, they’re not ideal for the typical business owner to use. For businesses that are trying to scale quickly, there isn’t time to learn all of those principles AND learn a complicated software tool too.
Trainual gets right to the heart of what business owners need, even speaking in their language of “processes and policies,” and organizes content simply and effectively. It’s easy to jump right in and begin creating, which is essential if you want your team to actually keep up with documenting your business!
#4 - Sharing Content by ROLE
Storing process documentation and training in Google Drive is… fine… I guess? But does it ever get used? Be honest.
If you’re a newbie, where do you even start reading?
And which documents are relevant?
And how the heck does this all fit together??
Trainual’s role based content solves that problem by allowing you to only assign a new employee the content that’s relevant to their position. This makes learning their new job feel much less overwhelming and gives a clear picture of where to begin (and where to end!)
The whole point of writing down your processes is to get people to use them, right?
#3 - Loom.com Integration
I may need to do another article on my love for Loom.com, because that is real too, but I’ll keep it short here and say that it’s a software tool that allows you to record quick videos of your face and/or your screen. Trainual has built Loom RIGHT INTO THEIR APP so you can literally just hit “record” from within your training, record a quick-and-dirty video of how to fill out that expense report, and you’re DONE! And there are so many other integrations from YouTube to PDFs to Airtable! It makes building training content faster than ever. And speed is key, when it comes to getting this work done.
#2 - It Keeps getting BETTER
Some of the software tools I use seem like they never change. It’s like they just tinker with some bells and whistles and colors and fonts from time to time, but it never really gets better. Trainual is the opposite.
Whenever I’ve noticed something that “bugs” me, it’s only been a matter of time before it’s been completely redesigned to work better. They are LISTENING TO THEIR CUSTOMERS, y’all.
And the new functionalities they’re constantly adding, like this newest release on Wednesday, are actually changes that small businesses need, not nice-to-haves. Because Trainual is clear about who they serve and the change they’re looking to make, their development is acutely aligned to exactly what I, as a customer, need. It’s awesome.
#1 - I Love Their Humans
I’m pretty sure Chris and Sasha over at Trainual have people-picking (and core-values-guarding) superpowers, because literally every single person I’ve ever encountered at Trainual (and I’ve met a LOT) is over-the-top kind and thoughtful and detailed and just overall cares a whole lot about the work they’re doing and making things awesome for customers.
It’s like every single person on the team is a leader in their own right. More than that, their love for one another just shines through in the way they talk each other up and give each other credit and gratitude and it just makes me want to partner with them forever because I know they’ll keep doing the right things to make their clients (and my clients!) happy.
I work with a lot of businesses and this level of consistency in a team is rare to find. I’m grateful that Chris and his team go out of their way to teach what they’re doing on the inside so the rest of us can learn from their example.
It’s really nice to see the “Good Guys” win for once, and I can’t wait see what Trainual does next! In the meantime, I’ll still be over here helping businesses use Trainual to grow and scale!
Do you need help implementing Trainual? We can save you a lot of time by guiding your team through the process of documenting your most important processes and teaching them how to keep it up-to-date! Let’s talk!