Today, my team was chatting about the importance of clearly defining a person’s role, responsibilities and success measures BEFORE they get hired, when our own “newest hire” said something to me that literally made my whole day. She said:
It was your position agreement (our document for defining a position) that gave me total confidence that I could be successful in this job.
She reminded me that we show our love to our employees when we take the time to thoughtfully and explicitly communicate how we need them to help and what success looks like.
Yes, it takes time to do this work, but if you want top talent on your team, it’s a step you can’t afford to miss.